Privacy & Cookie Policy
Last Updated: [Insert Date]
Grace Apparel Company (“Grace Apparel,” “Company,” “we,” “our,” or “us”) values the users of our websites, including www.graceapparel.co
, and any related online storefronts, quote forms, design studios, or services we provide (collectively, the “Website”). Your privacy and trust are important to us.
This Privacy & Cookie Policy describes the information we collect, how we collect it, how we use it, and when we may share it. By using the Website, you agree to the practices described in this policy.
If you have any questions, contact us at info@graceapparel.co
.
1) Changes to This Policy
We may update this Privacy & Cookie Policy from time to time. When we do, we will post the updated version on the Website and revise the “Last Updated” date above. In some cases, we may also provide notice by email or through your account area. Your continued use of the Website after changes are posted means you accept the updated policy.
2) Information We Collect
A. Personal Information
We may collect personal information you provide, such as:
Name, email, phone number
Billing and shipping addresses
Payment-related information (processed by third-party payment processors)
Business information (e.g., business name, resale/tax documentation if applicable)
Account login credentials
Order details, artwork, logos, and design files
Communications you send to us (email, forms, chat, etc.)
Note: We do not intentionally collect sensitive personal data (such as Social Security numbers) unless specifically required for a business purpose (and if collected, it will be handled with appropriate safeguards).
B. Non-Personal / Automatically Collected Information
We may automatically collect information such as:
IP address
Browser type and device information
Referring/exit pages and clickstream data
Pages viewed and time spent
Approximate location (city/state) derived from IP
This helps us operate, protect, and improve the Website.
3) How We Collect Information
We collect information through:
Forms and transactions (account creation, purchases, quote requests, uploads)
Communications with our team (email, contact forms, support)
Analytics and reporting technologies (to understand site performance and marketing effectiveness)
Cookies and similar technologies (described below)
4) How We Use Information
We use information to:
Process transactions, fulfill orders, and provide services
Communicate about quotes, proofs, orders, shipping, and support
Maintain accounts and improve customer experience
Improve website performance, security, and functionality
Detect fraud, prevent abuse, and protect the Company
Send marketing communications (you can opt out at any time)
Comply with legal and tax obligations
5) Sharing and Disclosure
We do not sell your personal information.
We may share information as follows:
A. Service Providers
We may share information with trusted vendors who help us run our business, such as:
Website platform providers (including DecoNetwork where applicable)
Payment processors (e.g., card networks/processors)
Shipping carriers and logistics providers
Analytics and marketing providers
Production/fulfillment partners (where needed to complete your order)
These providers are permitted to use information only to perform services for us.
B. Legal and Safety
We may disclose information to comply with legal requirements, enforce our policies, protect our rights, or respond to lawful requests (subpoenas, court orders, etc.).
C. Business Transfers
If we are involved in a merger, acquisition, restructuring, or sale of assets, information may be transferred as part of that transaction, subject to applicable law.
6) Cookies, Web Beacons, and Similar Technologies
What They Are
A cookie is a small file placed on your device. A web beacon (or pixel) is a small tracking element used to understand usage and marketing performance.
We use cookies and similar technologies to:
enable core site functions (like login and sessions)
remember preferences
provide analytics and reporting
help measure advertising performance
Where our Website is powered or supported by DecoNetwork, cookie and session technologies may be managed through that platform.
First-Party Cookies (examples)
Depending on the platform powering your experience, first-party cookies may include:
Cookie Purpose
login_token Helps automatically log you in if you previously entered credentials
_pc_session_id Stores session information (referrer, landing page, etc.)
c_rt_ppr Applies session affinity to backend nodes
set_sa Stores attribution for original platform referral
Third-Party Cookies / Pixels (examples)
We may use third-party tools (which may set cookies/pixels) such as:
Google Analytics
Google Ads conversion tracking
Meta (Facebook/Instagram) Pixel
Other analytics/advertising tools used to measure traffic and campaign performance
These tools may collect information in an aggregated or pseudonymous form to help us understand Website usage and improve marketing performance.
7) Managing Cookies
You can control cookies through your browser settings (accept, reject, delete). If you disable cookies, parts of the Website may not function properly (including login and checkout).
For more information about cookie controls, you can visit aboutcookies.org.
8) Data Security
We use commercially reasonable safeguards designed to protect personal information. When sensitive information is transmitted (such as during checkout), we use encryption such as SSL/TLS.
No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
9) Access, Updates, and Requests
You may request access to, correction of, or deletion of certain personal information by contacting info@graceapparel.co
. We may need to verify your identity before processing requests.
10) Marketing Opt-Out
You may opt out of promotional emails at any time by using the unsubscribe link in the email or contacting us at info@graceapparel.co
. Transactional messages (order updates, proof emails, shipping confirmations) may still be sent.
11) Children’s Privacy
Our Website is intended for individuals age 13 and older. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it.
12) Third-Party Websites
The Website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before submitting information.
13) Contact Us
Grace Apparel Company
North Carolina, USA
Email: info@graceapparel.co
